Are there opportunities to exercise at DoubleTree by Hilton Amsterdam Centraal Station? Warm Regards, Caroline Receveur. Not to mention that every time I would like to use the lobby toilet someone would ask me every time who I am if i stay there , come on this is ridiculous! Your positive feedback will be certainly communicated towards the teams! Noemie who checked me in impeccably and offered me the best of the best treatment I could have ever asked for! Nearby attractions include Centraal Station (0.4 km), Amsterdam Withlocals (0.4 km), and Brews & Tales Amsterdam Craft Beer Tour (0.4 km). That guy didn’t do the reservation for me yesterday!!!!! The hotel has 557 stylish guest rooms. Noemie who checked me in impeccably and offered me the best of the best treatment I could have ever asked for! Book DoubleTree by Hilton Amsterdam Centraal Station, Amsterdam on Tripadvisor: See 8,752 traveller reviews, 3,721 candid photos, and great deals for DoubleTree by Hilton Amsterdam Centraal Station, ranked #105 of 412 hotels in Amsterdam and rated 4 of 5 at Tripadvisor. Hope to see you again soon! Warm Regards, Caroline, Awful customer service from reception to rooftop bar, We had 3 rooms booked at this hotel for 3 nights and starting from the reception they delayed our check in for no reason, we waited so long to check in. I am terribly sorry that your stay was not up to your expectations, such as the delay upon check in, the reservation in the SkyLounge Amsterdam and there was no alternative resolution offered. Simply fantastic. What food & drink options are available at DoubleTree by Hilton Amsterdam Centraal Station? Perfect hotel for a Central Amsterdam visit, Dear Guest, What a wonderful 5-star rating and thank you for reviewing your stay! The furniture did not match and gave the impression that it was put together without much thought. For this I rather go the a youth hostel. Unfortunately this was not only our decision, as we understand it might come across the wrong way. This is the perfect hotel if you want to visit central Amsterdam. Breakfast was ä la carte and this was very very tasty and nice. Your feedback is very valuable and we have forwarded this to our Property Management Team in order to follow up. All of the guest rooms at DoubleTree by Hilton Amsterdam Centraal Station feature floor-to-ceiling windows, a flatscreen TV and complimentary WiFi. WiFi is free, and this hotel also features 2 restaurants and 2 bars. Prices are calculated as of 09/11/2020 based on a check-in date of 22/11/2020. Which languages are spoken by the staff at DoubleTree by Hilton Amsterdam Centraal Station? The hotel overall was very clean, modern, with value for money was well seen. The bathroom was very small and had a. simple shower build in. Taxes and fees that are shown are estimates only. Book DoubleTree by Hilton Amsterdam Centraal Station, Amsterdam on Tripadvisor: See 8,749 traveler reviews, 3,717 candid photos, and great deals for DoubleTree by Hilton Amsterdam Centraal Station, ranked #106 of 410 hotels in Amsterdam and rated 4 of 5 at Tripadvisor. Our compliments to the staff of the Sky Lounge, you made our experience this weekend one that we will remember for a long time. The Doubletree's convenient location next to bike paths and Centraal Station means easy access -- by train to points beyond, and by tram and bicycle to Amsterdam's Canal District and historic center. Conveniently located restaurants include Martine of Martine's Table, Eastwood Beer & Grill, and Vermeer. Thank you very much! I hope for your understanding and that this might have clarified the miscommunication. DoubleTree by Hilton Amsterdam Centraal Station provides business and leisure travelers with an excellent base for accessing nearby business areas, or taking in the city's many delights. Was well recognized as a Diamond member with a very nice upgrade. Hope to see you again soon! Please accept my sincere apologies for the inconvenience caused. Nobody new about our table reservation ?!?!? When we arrived we were greeted by the staff at reception in a very friendly and pleasant manner. Warm Regards, Caroline, I hope its not too late to post this but I just wanted to appreciate 3 of the staff members who were the stars of my previous stay. Dear Guest, Thank you for reviewing your stay and taking the time to inform us about the inconveniences. Daniela with her exquisite and exceptional humor and quick service in providing me all the amenities that I needed during my stay, and Manny - a very attentive bar employee at the Sky Lounge who ensured our cocktail night hang out (my best friend and I) has received the best and most attentive treatment! See more questions & answers about this hotel from the Tripadvisor community. Dear Reto, I would like to start with thanking you for reflecting on your stay with us. Ok I understand mistakes can happen but I was a guest in this hotel I was aspecting that at least they will find a solution , so we arrived at the rooftop and they told us that. The hotel overall was very clean, modern, with value for money was well seen. Prices are calculated as of 23/11/2020 based on a check-in date of 06/12/2020. Is parking available at DoubleTree by Hilton Amsterdam Centraal Station? The room, which allegedly was a superior room was a little disappointing. Despite the inconvenience, we hope to have the pleasure of welcoming you back again in the future. Nobody new about our table reservation ?!?!? Please be informed that I have already forwarded your comments to our Food and Beverage- and Front Office Management in order to follow up with the concerning team members. Warm Regards, Caroline, Hotels near DoubleTree by Hilton Amsterdam Centraal Station, DoubleTree by Hilton Amsterdam Centraal Station Features, DoubleTree by Hilton Amsterdam Centraal Station Gym, DoubleTree by Hilton Amsterdam Centraal Station Rooms, InterContinental (IHG) Hotels in Amsterdam, Spa Resorts in Museum Quarter (Museumkwartier), Hotels with Complimentary Breakfast in Amsterdam, Hotels near Amsterdam Muiderpoort Station, Hotels near Inholland University of Applied Sciences. See 8,750 traveller reviews, 3,717 candid photos, and great deals for DoubleTree by Hilton Amsterdam Centraal Station, ranked #106 of 408 hotels in Amsterdam and rated 4 of 5 at Tripadvisor. Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant. In itself not a bad experience but not what you expect from a superior room type. Please accept my sincere apologies for the discomfort caused. Please be informed that due to the COVID-19 virus, Hilton has put a new policy in place for all the Hilton hotels worldwide where no housekeeping service will be provided. All good until we went there and another person was there now to receive us , surprise!!! Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Please be informed that I have already forwarded your comments to our Food and Beverage- and Front Office Management in order to follow up with the concerning team members. My room was mid-size, my colleague got an upgrade to a junior suite. Discover genuine guest reviews for DoubleTree by Hilton Hotel Amsterdam Centraal Station, in Amsterdam City Centre neighborhood, … Not to mention that every time I would like to use the lobby toilet someone would ask me every time who I am if i stay there , come on this is ridiculous! Please be informed that due to the COVID-19 virus, Hilton has put a new policy in place for all the Hilton hotels worldwide where no housekeeping service will be provided. Change the way you treat your guests! The staff speaks multiple languages, including English, German, and Dutch. Dam Square, the Royal Palace, and De Nieuwe Kerk Church are about a half mile southwest, and the Anne Frank House is about a mile in the same direction. It is wonderful to read that we have exceeded your expectations and this was one of the best experiences since you have had in a long time. Ok I understand mistakes can happen but I was a guest in this hotel I was aspecting that at least they will find a solution , so we arrived at the rooftop and they told us that. Book DoubleTree by Hilton Amsterdam Centraal Station, Amsterdam on Tripadvisor: See 8,737 traveller reviews, 3,720 candid photos, and great deals for DoubleTree by Hilton Amsterdam Centraal Station, ranked #104 of 403 hotels in Amsterdam and rated 4 of 5 at Tripadvisor. As I certainly understand your point of view, I would like to apologize for any inconvenience caused. I will never stay here again ! Yes, paid public parking nearby is available to guests. Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. I hope you had a great time in Amsterdam as well. Which popular attractions are close to DoubleTree by Hilton Amsterdam Centraal Station? Warm Regards, Caroline Receveur. Warm Regards, Caroline. The Dutch coastline is located less than an hour away by car and public transportation! We very much appreciate the valuable feedback from our guests as we are always looking for ways to enhance our services. There are more places to choose from in the Amsterdam area. I hope, despite the inconveniences, you enjoyed your time in Amsterdam and I hope to have the chance to Make It Right with you during a next stay. In my eyes, that's just a way to save some money as anyway they will have to clean the room once we left. Does DoubleTree by Hilton Amsterdam Centraal Station offer any business services? 4.3 out of 5 84% of guests recommend. Covid 19 is not a reason to inform you, that the room will not be cleaned. Thank you to Manny in the Skylounge as well. As well the Skylounge and the breakfast were excellent. We will certainly communicate your wonderful comments to the team! DoubleTree by Hilton Amsterdam Centraal Station combines elegant modern rooms, business facilities with the latest A/V technology, a fitness center and an ideal location overlooking the River IJ and city center. I am very much pleased to read that you were satisfied with the experience in our SkyLounge. Please accept my sincere apologies for the discomfort caused. I hope you had a great time in Amsterdam as well. As well the hygiene in the hotel during this time of the Corona virus was top notch where I felt safe and secure. Your positive feedback will be certainly communicated towards the teams! I am pleased to read that you obviously enjoyed your stay, whilst the Front Desk and SkyLounge team members have contributed to creating a memorable experience for you and your friend. Which languages are spoken by the staff at DoubleTree by Hilton Amsterdam Centraal Station? See 8,753 traveler reviews, 3,725 candid photos, and great deals for DoubleTree by Hilton Amsterdam Centraal Station, ranked #107 of 412 hotels in Amsterdam and rated 4 of 5 at Tripadvisor. Stylish accommodations at Centraal Station. Own or manage this property? Response from Caroline Receveur, General Manager at DoubleTree by Hilton Amsterdam Centraal Station. There was little room to move. As I certainly understand your point of view, I would like to apologize for any inconvenience caused. The Sky Lounge was impeccable and arguably one of the best experience that we have had in a long time. Well done guys! The Dutch coastline is located less than an hour away by car and public transportation! I found that I was welcomed at the reception very professionally by Daniela. See more questions & answers about this hotel from the Tripadvisor community. DoubleTree by Hilton Amsterdam Centraal Station, Amsterdam: See 8,751 traveller reviews, 3,720 user photos and best deals for DoubleTree by Hilton Amsterdam Centraal Station, ranked #106 of 410 Amsterdam hotels, rated 4 of 5 at Tripadvisor. Now $136 (Was $̶1̶7̶2̶) on Tripadvisor: DoubleTree by Hilton Amsterdam Centraal Station, Amsterdam. The room, which allegedly was a superior room was a little disappointing. Change the way you treat your guests! As well the Skylounge and the breakfast were excellent. See 8,753 traveler reviews, 3,725 candid photos, and great deals for DoubleTree by Hilton Amsterdam Centraal Station, ranked #107 of 411 hotels in Amsterdam and rated 4 of 5 at Tripadvisor. A wide selection of books and magazines are available for a good read. The service was incredible, staff were very friendly and visibly enjoyed themselves. Top room amenities include a minibar, air conditioning, and a flat screen TV. We will certainly communicate your wonderful comments to the team! Also at least one floor tile was loose and wobbly. Are you kidding me ??? Then the surprise three course dinner that night, more of the same. Thank you very much! This is the perfect hotel if you want to visit central Amsterdam. Oosterdoksstraat 4 1011 DK, 1011 DK Amsterdam The Netherlands, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Fantastic location, great Sky Lounge but poor room, We decided to spend a weekend in Amsterdam and had booked the Double Tree Hilton as a package with room, breakfast and diner included. However, I am saddened to read that the check-in, room size and no service offered during COVID-19 were not up to your satisfaction. That guy didn’t do the reservation for me yesterday!!!!! Yes, dry cleaning and laundry service are offered to guests. Unfortunately this was not only our decision, as we understand it might come across the wrong way. Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant. We very much appreciate the valuable feedback from our guests as we are always looking for ways to enhance our services. For this I rather go the a youth hostel. Everything is within your reach, thanks to our central location. The hotel is located in the city centre within walking distance from Amsterdam Centraal Station. Welcome to ... DoubleTree by Hilton Hotel Amsterdam Centraal Station Reviews 4.0 out of 5.0. Finally breakfast on the last day was again an experience to remember. The food was great and the service incredible, they accommodated for everything and did everything possible to make the experience memorable. Step into DoubleTree by Hilton Amsterdam Centraal Station and begin your visit with one of our famous freshly-baked chocolate chip cookies. 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