Make a claim. You may call our hotline 1800 880 4888 to make an appointment. This is for the removal and replacement of any part of your property to find the source of water escaping from, pipes, tanks, appliances or fixed heating systems which are causing damage to your property. File A Claim Useful Information Contact Us File A Claim File A Claim Contact Us Useful Information Personal - Home Home Claims. OUR COOKIE POLICY. We recommend they are fitted and checked regularly to make sure the batteries are working. But with our professional support, we can help make a difficult time feel a lot easier, at the time you need it most, our claims specialists will be there to help you every step of the way. If for any reason, AXA requires further information to process your claim, we’ll notify you and then you can resubmit the information online to ensure the claim is processed as quickly as possible. And we get that, that’s why we’re committed to making the claims experience as clear and as smooth as possible for you. Motorbike Insurance. on 800 70 292 or: SUBMIT A CLAIM How to declare your claim. If you’ve been claims free for three years, you can get 30% off your home insurance quote. If you don’t have a MyAXA Account, you can still report your claim securely online. Just notify us of your claim online. AXA Home Emergency. Home Insurance. Download this form to notify us of damage to your home, such as: Fire, Storm and hail, Water damage, Theft and vandalism, All risks, Property damage, Luggage, Assistance. Our areas of expertise are applied to a range of products and services that are adapted to the needs of each and every client across three major business lines: property-casualty insurance, life, savings & health and asset management. Take reasonable precautions to protect your property, as we won’t typically cover something that has been left unsecured in the open. Find out what genuine customers have said about axa.co.uk/insurance/personal/contact/. Car Household contents Building Personal liability / Tenant damage. Your cover limits won’t be reduced by any claim. Download the home insurance claim form according to the type of damage suffered: Damage to the Home. A claim is, at best, a hassle and if handled incorrectly, then a claim can be a nightmare. Let us know if your home is a listed building or not, about getting legal expenses claims and advice. Important notes: The claim form has to be stamped and signed by the treating practitioner and by you. Car Household contents Building Personal liability / Tenant damage. Home Claims. Although customers who buy our Home. Before you register your claim, please make sure that you are fully aware of the extent of your cover. We paid over 91.8% of customers’ home insurance claims in the last year1. Next type in your email address and the password you chose when you arranged your insurance – or click the help link on screen if … Home Insurance. File A Claim Useful Information Contact Us File A Claim File A Claim Contact Us Useful Information Personal - Home Home Claims. There isn't much that can be done to stop a flood happening but steps can be taken to minimise the damage they cause, If flooding is imminent and if there is time the home should be made secure and valuables and essential items moved to an elevated place or upper floor. Découvrez aussi nos produits banque et crédit. We are committed to paying home insurance claims and getting our customers' lives back to normal as quickly as possible. Votre déclaration en ligne Votre véhicule est assuré dans le cadre d’un contrat Fleet Déclaration en ligne simple et rapide Prise en charge de votre sinistre accélérée Many thefts are perpetrated by so called 'opportunistic' criminals. Our areas of expertise are applied to a range of products and services that are adapted to the needs of each and every client across three major business lines: property-casualty insurance, life & savings, and asset management. AXA Home Insurance. Find Out More> Get a quote. Smoke alarms save many lives and huge amounts of damage every year. Click on the corresponding symbol and complete the claims notice. Lines are open 24 hours a day, 7 days a week. Minimising damage from dirty water (flood), https://secure.axainsurance.com/Sales/homeenol/entry. Moving services. By email: Send the completed claim form(s) with all supporting document(s) to home.claims@axa.com.hk; By post: Mail the completed claim form(s) with all supporting document(s) to the mailing address listed on the claim form See our cookie policy for more information on cookies and how to manage them. We also understand that a fast decision is important for you. By email: Send the completed claim form(s) with all supporting document(s) to home.claims@axa.com.hk; By post: Mail the completed claim form(s) with all supporting document(s) to the mailing address listed on the claim form We can arrange for an authorised contractor to help with: Plumbing; Drainage; Heating; Electrical; Roofing; Call our Home Assistance Team to report a claim on 0330 024 1259. Extra care should be taken when using these items in the home. Accidental Damage will cover most situations, however, there are some situations such as damage caused by general wear and tear, or for an electrical fault that stops an appliance from working that will not be covered. However, it does not cover the repair or replacement of the pipes, tanks or heating systems themselves. You may call our hotline 1800 880 4888 to make an appointment. Our phone lines are still busy, but you can access and manage your policy 24/7 in your online account. Get up to 40%* off and S$300 GrabFood vouchers . Enter a room where standing water is evident if the sockets are submerged. Thank you for visiting AXA Online Claims. All AXA home insurance customers have access to a confidential helpline for free expert advice about legal issues including: If you have a HomeSafe policy, you can also claim up to £100,000 to help with legal costs and expenses. En accédant à ce site Web, vous êtes supposé avoir accepté les conditions générales ées dans le mentionée document relatif à la vie privée et la confidentialité. This depends on what level of cover you’ve selected. You can get in touch with AXA online, over the phone or in a branch. Price is based on a 52-year-old in Wexford. Meanwhile, you can recommend what the policyholder should do by reading the following section. This will help ensure that rainwater doesn’t enter your home and cause damp or water damage. Présents dans 59 pays, les 161 000 collaborateurs d'AXA s'engagent aux côtés de 103 millions de clients. You can make a few claims related to your home insurance policy online through your AXA online account. The AXA claims service Anyone will tell you that if you have to make an insurance claim, it can be a very stressful time, especially when your life’s already busy. Home insurance that's tailored to suit your needs. I have a water leak; will my insurer send a plumber? If this is the case AXA will pay any reasonable associated costs. on 800 2921 or: SUBMIT A CLAIM How to declare your claim. Motorbike Insurance. Download this form to notify us of damage to your home, such as: Fire, Storm and hail, Water damage, Theft and vandalism, All risks, Property damage, Luggage, Assistance. Unfortunately you cannot change your cookie settings via our Cookie Preference Center if you use Internet Explorer 11. Items that are permanently fixed to the property would be considered part of your buildings insurance. Then the claims handler will triage your claim via the most appropriate route and explain the next steps and timescales. Please quote … Home Insurance Claims Prevention Notify or track claims online. Felt roofs over 5 years old must be inspected by a professional builder every 3 years. Turn off the water supply to try and prevent further damage, Mop us as much water as possible. AXA - Online Claims. Making claims has just become simple and easy with AXA Hong Kong, choose the way you want to claim on your employee benefits, medical expenses, critical illness protection, etc. ACCEPT REFUSE. Click on the corresponding symbol and complete the claims notice. Supporting documents might include medical reports, laboratory test results, ultrasound reports, and referral letters. Available Monday-Friday: 8am to 8pm | Saturday: 9am to 5pm | Sunday: 10am to 4pm. All AXA home insurance customers can contact our domestic helpline for expert support regarding an emergency at home. Garages and sheds are attractive to criminals as they are easier to get into and often contain valuable items such as tools, bicycles or golf clubs. Where we can offer repair or replacement through a preferred supplier, but we agree to pay a cash or cash alternative settlement, then payment will not exceed the amount we would have paid the preferred supplier. We may appoint an approved supplier to act on our behalf to validate your claim. Rejected claims will have a lesser impact than a successful or paid claim. File A Claim. All policies require the policyholder to keep the buildings in good order, The gutters and down-pipes should be checked for blockages. Instruct an approved supplier or loss adjuster to contact the policyholder.